In-Store Solutions
Customer experience inside a restaurant plays a crucial role in shaping its reputation, customer retention, and overall success. A well-designed and welcoming ambiance, prompt and friendly service, and high-quality food contribute to a memorable dining experience. When customers feel valued and comfortable, they are more likely to return and recommend the restaurant to others. Technology plays a crucial selection in providing the best in class experience inside the restaurant and here are some critical ones that we can help you enable
- Modern Point of Sale
- Drive Thru(with AI)
- Loyalty with seamless one tap identify and pay capabilities
- Kitchen Display System(KDS)
- Digital Menu Boards
- Digital Payments
- Digital Order Status Monitors
- Customer Proximity Detection using Location Services(GPS/Bluetooth)
- Table Locators
- Wifi
- Operational KPI Analytics Dashboard
Rexus Solutions can help implement 3rd Party solutions or build your own product with our custom engineering team
In-Store Solutions
Point of Sale/KDS
- Custom build or implement third party POS or KDS
- POS with features like
- Advanced Menu Management.
- Digital Payments
- Personalized loyalty experience
- Delivery Partner Integrations
- Flexible user interface
- High speed processing
- Store and forward in network down situations
- Real time data streaming
- Access from any device, anywhere
- Reduce costs and IT management overhead
- Built using any modern programming language
Digital Menu Panels
- We can help you pick the vendor that works for you whether its a menu panel inside the store or in Drive Thru
- Make menu display easy to manage especially when you have different menus for day parts
- Manage menu in one place and integrate it to your display panels via API’s
- Digital Menu Panels makes instore marketing easy and you can measure the ROI using the analytics captured by menu panels especially when you are testing new items in selected stores
Loyalty/Digital Payments
- Integrated loyalty identification using tap or scanners
- Personalizing the customer experience by providing key customer data points to cashier. For eg CLTV or had bad experience in last visit. Information like this helps cashiers to provide better experience
- Personalized cross sell or upsell at POS
- Identifying customer proximity to store and operationalize the information to provide better customer experience by preparing their food just in time, sending customer order status notifications, keep the order ready for drivee thru pick up.
- Take multiple form of payments credit cards, Apple Pay , Samsung Pay, Paypal , Giftcards, Stored value etc.